Support

Getting in touch

Email furniturewala@yahoo.com. Please say which iPhone or iPad you are using and which version of iOS is on it — Settings › General › About. Most problems turn out to be specific to one device or one OS version.

Adding things

Adding an item by scanning the receipt

Tap +, then Scan Receipt at the top of the form. Hold the receipt flat and get the whole thing in frame. The app fills in the shop, the purchase date and the total, attaches the photo, and tells you underneath what it filled in. Correct anything it got wrong, give the product a name, and tap Save.

Adding an item by hand

Tap + and ignore the scan button. Only the name is required; everything else can be left blank or filled in later.

Setting the warranty length

One, two and three years are one tap. For anything else — six months, five years, the ten-year guarantee on a sofa — tap Custom and use the stepper. The footer underneath always shows the date the cover actually runs out.

Adding photos

In the item form, tap Add under Photos and either take a picture or pick one from your library. Each photo is labelled Receipt, Product or Serial number; tap the label underneath it to change that. The export uses the photo labelled Receipt.

The scan

It got the shop wrong

It often will. The app takes the first line of the receipt as the shop name, which is usually the shop but is sometimes a slogan, a branch number or a VAT line. Just type over it.

It picked up the wrong total

The app looks for the largest amount on a line containing the word “total”, ignoring “subtotal”. On a receipt that does not print the word at all, it falls back to the largest amount anywhere, which can be the cash tendered rather than the total. Type over it.

It got the date wrong by months

A date written 12/03/2026 is 12 March in Britain and 3 December in America, and iOS reads it the way your device is set up. There is nothing on the receipt that settles it. Check the date whenever the receipt uses slashes rather than a month name.

Nothing was filled in at all

The photo is still attached, so nothing is lost — fill the fields in yourself. Crumpled receipts, faded thermal print and low light are the usual causes. Flattening the receipt and getting more light on it helps more than holding the camera closer.

There is no live scanner on my device

Older devices do not support the live text scanner. The app falls back automatically to taking a still photo, or choosing one from your library, and reads that instead. The result is the same.

Reminders

When am I told?

Once per item, at 9am, thirty days before the warranty runs out. You can change that to seven, fourteen or sixty days in Settings. There are no other notifications of any kind.

Why was I asked for permission when I saved my first item?

Because that is the first moment the permission is actually needed. The app does not ask on launch, before you have given it anything to remind you about.

I said no, and now I want reminders

Go to Settings inside the app. If notifications are switched off in iOS it tells you so and offers a button through to the right place in the Settings app. Turn them on there and your reminders are rescheduled next time you open Warranty.

I added something whose warranty expires next week and got no reminder

Expected. The reminder fires thirty days before expiry, and that moment has already passed. Nothing is scheduled for a date in the past, because iOS would never deliver it.

Exporting

Making a claim

Open the item and tap Export PDF. That produces a single page with the product, the shop, the purchase date, the price, the warranty length, the date the cover ends and the receipt photo, and hands it to the share sheet. Email it, print it, or save it to Files.

The receipt photo is missing from the PDF

The export uses the photo labelled Receipt. If your photo is labelled Product or Serial number, change the label in the item form and export again.

Syncing

How does it sync?

Through your own private iCloud. Sign the same Apple Account into each device and make sure iCloud Drive is on. There is no account to create and nothing to configure in the app.

My other device is not showing the same items

Check both devices are signed into the same Apple Account and have a network connection. Syncing is not instant — expect seconds to a minute. Opening the app on both devices tends to hurry it along.

Do my reminders sync too?

The items do; the notifications themselves do not, because iOS does not sync them. Each device schedules its own from the items it can see, and it does that every time you open the app. An item added on your iPad gets its reminder on your iPhone the next time you open Warranty there.

Common questions

Do I need an account?

No. There is nothing to sign up for and nothing to sign in to.

Is my data private?

Yes. It is stored on your devices and in your own private iCloud database. The developer cannot read it. There are no analytics, no ads and no third-party services. See the privacy policy.

Are my receipts uploaded anywhere to be read?

No. Text recognition happens entirely on your device.

Will I lose everything if I delete the app?

Deleting the app removes its copy from that device. The synced copy stays in your iCloud, so reinstalling brings your items back. To remove that copy too, use Settings › your name › iCloud › Manage Account Storage.

Is there a paid version?

No. Warranty is free, with no in-app purchases and no advertising.